Suite and Catering Attendant

ASM Global; Omaha (NE); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a leading venue management company, where you will play a crucial role in enhancing guest experiences at events. As a Suite and Catering Attendant, you will ensure the organization and cleanliness of suites while delivering exceptional service. This position offers the opportunity to work in a fast-paced environment, engaging with guests and contributing to memorable live experiences. If you have a passion for customer service and thrive in lively settings, this role is perfect for you!

Qualifications

• Minimum of one year experience in foodservice position required.
• Must be at least 19 years of age and able to pass a credit check.

Responsibilities

• Maintain cleanliness of suites and catering areas during events.
• Assist guests in accordance with service standards.
• Set-up and serve food and beverage orders for events.

Skills

Customer Service Skills

Food Safety Knowledge

Communication Skills

Initiative and Motivation

Education

Foodservice Experience

Supervisory Experience

Job description

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

SAVOR… Omaha at Baxter Arena has an excellent and immediate opening for a Suite and Catering Attendant. This position maintains organization and cleanliness of suites and catering areas while assisting guests in accordance with ASM Global Universal Service Standards and applicable Operational Standards.

Essential Duties and Responsibilities

Pre-event suite and catering set-up including chafing dishes, plates and silverware, televisions, lighting and overall ambiance in the suite.

Verify and set-up all event orders for Suite and Catering

Identify suite or catering host and properly introduce yourself

Take and place game day food and beverage orders

Set-up and check on game day food and beverage orders and serve guests until the end of the event

Replenish food, beverages, condiments and utensils for suite and catering as needed

Maintain standard of orderliness and cleanliness of suite and catering areas throughout During Event

Obtain signatures from the suite host on charges in a timely manner

Clear all items from the suite and catering areas and clean all surfaces and chafing dishes

Reset suite for next function, complete closing functions

Check out with supervisor or manager

Qualifications

Must have good customer service skills and the ability to develop and enhance guest loyalty

Must follow all SAVOR… Omaha policies and procedures

Must be present for all major events at the Arena

Education and/or Experience

Minimum of one year experience in foodservice position required

Previous supervisory experience preferred

Must be at least 19 years of age and able to pass a credit check

Knowledge, Skills and Abilities

Excellent guest service skills; ability to adhere to Universal Service Standards

Ability to complete required pre-employment sanitation and alcohol service training

Knowledgeable in operating food service equipment, basic food preparatory techniques, sanitation and safety issues

Strong verbal and written communication skills; ability to communicate with staff, plan ahead and to prepare event plans simultaneously

Highly motivated, ability to take initiative, effectively work with others and work in a fast-paced environment

Physical Demands

Frequent walking for entire length of shift

Constant standing, bending, reaching and repetitive motions

Frequent lift, push or pull items and objects weighing up to 50 lbs

Working Conditions

Moderate to extreme exposure to noise during events

May be exposed to vibrations caused by extreme noise during events

May be exposed to strobe lights/lasers during events

May be exposed to chemicals when cleaning locations

Hours of Work

Availability to work extended and/or irregular hours including nights, weekends and holidays

NOTE

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

About the company

ASM Global is a venue & event management company based in LA, specializing in managing stadiums, convention centers, theaters, and unique venues.