Guest Attendant

Alamo Intermediate II Holdings, LLC; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at an innovative cinema where you can express yourself and deliver exceptional guest experiences. As a Guest Attendant, you'll be the friendly face that ensures every visitor enjoys their time at the theater. From assisting with orders to maintaining cleanliness, your role is vital in creating a welcoming atmosphere. With flexible scheduling, competitive pay, and fun perks like free movies and food, this is an opportunity to thrive in a vibrant, community-focused environment. Be part of a company that values kindness, diversity, and a commitment to excellence in every interaction.

Benefits

Free movies & food

Paid time off

Flexible scheduling

Medical, dental, vision benefits

Qualifications

• 2+ years experience in high-volume restaurant or theater environment preferred.
• Ability to work collaboratively in a fast-paced environment.

Responsibilities

• Maintain cleanliness standards for the venue and assist guests.
• Organize and lead theater cleaning, ensuring seats are sanitized.

Skills

Customer Service

Team Collaboration

Problem Solving

Education

High School Diploma

Tools

POS System

Job description

Compensation Range:

$18.00 - $22.00 Plus Tips

Location:

12750 Westport Pkwy, Omaha, Nebraska, 68138

Our Guest Attendants will serve theater guests, acting as their point of contact for check-in, finding theaters, answering questions at the Concierge desk, confirming and taking orders, delivering food and beverages, and processing payments. They focus on creating a world-class hospitality experience while maintaining safety standards to ensure a safe, clean, and enjoyable environment. They embody the mission: To Ensure Every Guest Has An Awesome Experience And Is Excited To Return.

What We Offer

• A fun workplace where you can be yourself and do great work!
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits for all full-time and part-time teammates

Our Mission

To ensure every guest and teammate has an awesome experience and is excited to come back.

Core Role Responsibilities

• Maintain kindness and understanding
• Organize and lead theater cleaning, ensuring seats are sanitized before the next film
• Manage order cards, safety, and guest needs across multiple theaters
• Launch and manage guest orders from POS to delivery
• Perform opening and closing duties as assigned
• Maintain assistive listening and closed-caption devices
• Foster a positive, team-driven atmosphere
• Troubleshoot guest issues with management support
• Own the lobby and seating experience, including managing lines, announcing seating, guiding guests, and communicating with leadership
• Maintain knowledge of menu offerings and films/shows
• Ensure cleanliness standards for the venue
• Follow all safety protocols to keep teams and guests healthy
• Handle all guest interactions and oversee the guest experience
• Uphold standards of behavior per company values and policies

Qualifications

• 2+ years experience in high-volume restaurant or theater environment preferred
• Ability to work collaboratively in a fast-paced environment
• Flexible schedule including early mornings, late nights, weekends, and holidays
• Active alcohol and food handler certifications as required by state
• Being an cinephile is a plus!

Physical Requirements

• Ability to lift and transport items up to 50 lbs
• Stand for extended periods
• Walk up and down stairs multiple times
• Position oneself discreetly in theaters
• Operate POS touchscreen devices
• Work safely in a busy, loud environment

Our Core Values

Do The Right Thing: We strive to be a force of good, standing up for our beliefs with kindness.

Foster Community: We value diversity, respect, and support, creating strong ties to our local neighborhoods.

Boldly Go: We seek innovation, take risks, and learn from mistakes to improve.

Give a Sh!t: We obsess over details and take pride in delivering excellent experiences for guests and teammates.

Company:

Alamo Drafthouse Cinema

Our Growth is Creating Great Opportunities!

We're expanding our team and want talented individuals. Explore our open positions, apply, and keep track of your progress and new opportunities. Thanks for your interest in joining us!