Guest Attendant - Front Desk, DailyPay & Growth

Hotel Management and Consulting, Inc.; Lenexa (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off (PTO)

DailyPay access

Employee assistance program

Career growth opportunities

Job summary

Hotel Management and Consulting is seeking a friendly Guest Attendant to be the welcoming face of the property, handling reservations, check-ins, and guest inquiries.

You'll support front desk operations, assist with tours and sales, and ensure guest requests are fulfilled. This role emphasizes strong communication, problem-solving, and flexibility in a dynamic hospitality team in Lenexa, KS.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Responsibilities

• Front Office Operations: Daily property operations including reservations, renewals, check-outs, and check-ins. Review and approval of front office paperwork and reports.
• Guest Services: Ensuring guest needs are met. Conduct tours for potential guests and close sales. Fulfill special guest requests (e.g., linen exchanges).
• Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels. Maintain clean and organized laundry area.
• Cleaning & Maintenance: Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas. Ensure cleaning supplies are stocked and distributed across the property.
• Sales & Marketing: Assist with in-house guest sales and marketing initiatives to increase occupancy.
• Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
• Other Duties as Assigned.

Skills

Customer service

Hospitality operations

Computer skills

Communication

Organization

Time management

Problem solving

Schedule flexibility

Job description

Hotel Management and Consulting is seeking a friendly Guest Attendant to be the welcoming face of the property, handling reservations, check-ins, and guest inquiries.

You'll support front desk operations, assist with tours and sales, and ensure guest requests are fulfilled. This role emphasizes strong communication, problem-solving, and flexibility in a dynamic hospitality team in Lenexa, KS.