GTM Engineering Leader — Enterprise Services

ZoomInfo; Waltham (MA); On-site; USD 140,000 - 200,000; Full time

Job summary

ZoomInfo is seeking a Manager, GTM Engineering (Professional Services) in Waltham, MA to lead a senior engineering and consulting team. You’ll own staffing, delivery standards, and the commercial performance of the GTM Engineering sub-discipline across enterprise engagements.

You will partner with Sales, Product, and practice leadership to scope and staff complex engagements, ensuring high quality, scalable solutions while growing the team.

Qualifications

• 8–10+ years in solutions engineering or professional services.
• Bachelor’s degree; MBA or advanced degree preferred.
• Proven track record leading technical teams in enterprise delivery.
• Expert-level understanding of GTM tech ecosystems and CRM architectures.
• Deep API, integration, automation, and modern solution design skills.
• Capacity planning, resource allocation, and portfolio staffing experience.
• Strong commercial acumen with sales scoping and SOW development.
• Excellent executive communication and stakeholder management.
• Operational discipline with governance, status reporting, and time tracking.
• Experience hiring, leveling, onboarding, and coaching talent.
• Knowledge of AI-enabled solution patterns and MCP/CLI tooling.

Responsibilities

• Lead and grow a high-performing GTM Engineering team.
• Own capacity planning, utilization, and staffing across engagements.
• Collaborate on pre-sales strategy, scoping, pricing, and SOW reviews.
• Escalate and resolve complex scope, staffing, and architecture issues.
• Set delivery standards for design, quality, testing, and enablement.
• Establish operating rhythms: staffing reviews and engagement health checks.
• Drive hiring, leveling, and onboarding for the discipline.
• Guide portfolio health with leadership on performance and outcomes.
• Develop training, certification, and enablement programs.
• Partner with GTM Consulting for hybrid engagements and collaboration.

Skills

GTM experience

Leadership

CRM architectures

APIs & integrations

Capacity planning

Commercial acumen

Executive communication

Operational governance

Mentoring & hiring

AI & automation basics

Cross-functional collaboration

SQL

Snowflake / Databricks

MCP / CLI / webhooks

Education

Bachelor's degree; MBA or advanced degree preferred

Tools

SQL

Snowflake

Databricks

MCP

CLI tools

Webhooks

Job description

ZoomInfo is seeking a Manager, GTM Engineering (Professional Services) in Waltham, MA to lead a senior engineering and consulting team. You’ll own staffing, delivery standards, and the commercial performance of the GTM Engineering sub-discipline across enterprise engagements.

You will partner with Sales, Product, and practice leadership to scope and staff complex engagements, ensuring high quality, scalable solutions while growing the team.