Role overview
Build and operate the systems behind outbound sales for product development and staff augmentation services aimed at international businesses. The part-time role spans prospect research, email outreach, CRM operations, and AI-assisted workflows, working closely with a business development representative and company leadership. Success is measured by meaningful replies, meetings, and deals, with human review of AI-generated work.
Responsibilities
- Identify target companies and decision-makers, then enrich account and contact records.
- Coordinate outbound email lists, sequences, and follow-ups; maintain sending infrastructure and route replies appropriately.
- Keep CRM records accurate and automated, including stages, scoring, routing, and next steps.
- Create AI agents and workflows for tasks such as account research and drafting, with human checks before prospect-facing use.
- Track weekly conversion outcomes and their sources, and use the results to improve the sales system.
- Document and maintain workflows, monitor errors and costs, and ensure processes are not dependent on undocumented knowledge.
Requirements
- 2–5 years of experience in go-to-market engineering, revenue operations, sales or marketing operations, or engineering sales systems.
- Practical experience configuring a CRM, including its fields, workflows, stages, and API.
- Experience with enrichment and automation platforms such as Clay, Apollo, n8n, Make, or Zapier.
- Familiarity with APIs, webhooks, and JSON, plus the ability to script in Python or JavaScript when needed.
- Hands-on outbound email experience, evaluating performance through replies and meetings rather than send volume.
- Experience using LLMs in workflows and reviewing their outputs before they reach prospects.
- Knowledge of responsible outreach practices, including platform terms, required consent, honoring unsubscribe requests, and applicable data protection rules for Egypt and Europe.
- Clear written English for concise, prospect-focused communications.
Nice to have
- Professional proficiency in both Arabic and English.