GTM Enablement Lead - Sales & CX

Coinscapture; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Unlimited PTO

Parental leave

Remote work in the U.S.

Macbook + home workspace stipend

Annual company trip

Mental health benefits

Job summary

Osano, a privacy-first data platform, is hiring a GTM Enablement Specialist to empower revenue teams. You will own onboarding for new hires, build sales and CX playbooks, and curate content with Product Marketing to ensure consistent messaging. This hands-on role measures success by ramp time and seller readiness.

You will deliver virtual and in-person sessions, create trainings, and continuously improve content across sales, CX, and marketing. Remote work from anywhere in the U.S. is supported.

Qualifications

• 2–4 years of experience in sales enablement, sales, sales support, or marketing at a SaaS company.
• Exceptional written and verbal communication skills, with the ability to make complex concepts simple.
• A passion for teaching and a solid grasp of adult learning principles; comfortable facilitating engaging sessions both virtually and in person.
• Proven ability to create sales-ready content - playbooks, presentations, guides, and training materials.
• Strong organizational skills and attention to detail, with the ability to manage multiple initiatives at once.
• Ability to work cross-functionally with sales, marketing, product, and leadership.
• A proactive, adaptable mindset. You are comfortable navigating ambiguity and shifting priorities in a fast-paced environment.
• Creative, strategic problem-solving skills.
• Familiarity with learning management systems (LMS), e-learning tools, and sales enablement platforms.

Responsibilities

• Deliver onboarding and ongoing training - run engaging onboarding and skills-workshop sessions (virtual and in-person) that get new account executives quota-ready and productive as quickly as possible.
• Build the sales playbook - develop and roll out playbooks, battle cards, call scripts, and sales guides that improve seller performance across segments and sales motions.
• Create sales content - produce success stories, case studies, product collateral, presentations, role-plays, and interactive exercises that reps actually use.
• Identify skills gaps - build relationships with reps and sales leaders to surface enablement needs, then tailor content and training to close those gaps.
• Measure and iterate - track content adoption and training effectiveness through participant feedback and performance metrics, and continuously improve delivery.
• Coach and support - provide ongoing coaching to reinforce learning, and help drive a strong learning culture across the sales, CX, and marketing orgs.
• Support the full customer journey - equip CX with product knowledge, process guides, and talk tracks for renewals, expansions, and common customer questions.
• Build shared, consistent content - create enablement materials that serve both sales and CX, keeping messaging aligned from first touch through renewal.
• Partner with CX leaders - identify skills gaps across customer-facing teams and reinforce learning through coaching and refresher training.
• Own the content repository - manage the sales enablement content library, keep it current and easy to find, and train the team on how to use it.
• Keep messaging aligned - partner with Product Marketing and Product to ensure reps always have up-to-date product information and consistent positioning.

Skills

Sales enablement

Sales support

Marketing

Effective communication

Cross-functional collaboration

Tools

LMS

e-learning tools

Sales enablement platforms

Job description

Osano, a privacy-first data platform, is hiring a GTM Enablement Specialist to empower revenue teams. You will own onboarding for new hires, build sales and CX playbooks, and curate content with Product Marketing to ensure consistent messaging. This hands-on role measures success by ramp time and seller readiness.

You will deliver virtual and in-person sessions, create trainings, and continuously improve content across sales, CX, and marketing. Remote work from anywhere in the U.S. is supported.