GSOC Operations Leader

Inter-Con Security Systems, Inc.; Warren (MI); On-site; USD 85,000 - 95,000; Full time

Job summary

Inter-Con Security Systems, Inc. is seeking a GSOC Manager in Warren, MI to oversee daily GSOC operations, incident response readiness, and security coverage for critical facilities.

The role requires strong analytical abilities, 5+ years in corporate security or GSOC, and 2+ years leading an operations center, with experience in access control, CCTV, and incident management. Strong communication and leadership are essential.

Qualifications

• Minimum 5+ years of experience in corporate security, GSOC/SOC, emergency communications, or public safety, with at least 2+ years managing an operations center.
• Demonstrated experience leading and developing supervisors and frontline operators in a 24/7 environment.
• Proven ability to build and execute strategy, define KPIs, and drive organizational change.
• Proficiency with security and operations technologies, including access control, CCTV, and incident management.
• Strong oral and written communication skills, including executive reporting and SITREPs.
• Ability to work under pressure with multiple priorities and stakeholders.

Responsibilities

• Oversee daily GSOC operations, ensuring readiness for incident response, crisis support, and business disruption events.
• Ensure supervisors and staff are aware of relevant intelligence, events, and risk indicators that may impact people, facilities, and operations.
• Direct and review audits of staff performance, protocols, SOPs, directives, and system usage for compliance.
• Review and approve afteraction reviews, incident reports, shift logs, and SITREPs, driving followup actions to close gaps.
• Define and prioritize projects and initiatives related to GSOC processes, systems, and tooling.

Skills

Analytical thinking

Leadership

Security operations

Incident response

Communication

24/7 operations

Education

Bachelor's degree

Tools

Lenel access control

CCTV systems

Video management systems

Risk intelligence tools

Job description

Inter-Con Security Systems, Inc. is seeking a GSOC Manager in Warren, MI to oversee daily GSOC operations, incident response readiness, and security coverage for critical facilities.

The role requires strong analytical abilities, 5+ years in corporate security or GSOC, and 2+ years leading an operations center, with experience in access control, CCTV, and incident management. Strong communication and leadership are essential.