GSOC Supervisor – Dallas Metro – Plano Area
What You’ll Do
- Oversee day‑to‑day operations of the Global Security Operations Center (GSOC).
- Monitor and assess real‑time security threats, incidents, and emerging risks.
- Lead and develop a team of security operators to maintain a proactive security posture.
- Coordinate emergency response efforts and communicate effectively with key stakeholders.
- Implement and enhance security protocols, leveraging the latest technology.
What You Bring
- Experience in security operations, law enforcement, or crisis management.
- Leadership skills – ability to make quick, high‑stakes decisions.
- Tech‑savvy – familiarity with surveillance, access control, and reporting tools.
- Clear communication – ability to coordinate with teams and stakeholders.
- Calm under pressure – think fast, act smart, and keep operations seamless.
Experience
- 3–5 years of experience in security operations, law enforcement communications center, emergency response, or a related field.
- Prior experience in a Global Security Operations Center (GSOC) or Security Operations Center (SOC) environment is highly desirable.
- 2–3 years of supervisory or leadership experience in a security‑related role.
- Knowledge of risk assessment, crisis management, and emergency response protocols.
- Proficiency in security monitoring systems, access control, and surveillance technologies (e.g., CCTV, intrusion detection, and alarm systems).
Leadership & Communication Skills
- Strong team management and leadership abilities to oversee GSOC/SOC personnel.
- Excellent decision‑making and problem‑solving skills, especially under pressure.
- Strong verbal and written communication skills to coordinate with stakeholders, law enforcement, and executive leadership.
- Ability to develop training programs, conduct security drills, and educate staff on security protocols.
Operational & Administrative Skills
- Experience in incident management and crisis response coordination.
- Ability to create and enforce standard operating procedures (SOPs) for security operations.
- Strong report writing and documentation skills for security incidents and compliance audits.
- Proficiency in using Microsoft Office Suite, security software, and reporting tools.
- Ability to type 55–65 WPM.
Compensation and Hours
Salary: $54,080.00 per year.
Schedule: Monday – Friday, 7:00 AM – 3:00 PM.
Bi‑weekly pay.
Bonus: $50.00 for having a Texas Guard Card at hire (redeemable after completion of a 90‑day probation period).
Benefits
- 401(k)
- Medical, vision, and dental insurance
- Short‑term disability
- Critical care/Hospital indemnity
- Complimentary life insurance
- Pet insurance
- Legal assistance/guidance
- Identity theft protection
- Paid on‑the‑job training
- Paid time off
- Bi‑weekly pay
- Competitive compensation
- Career advancement opportunities
- Continuous learning opportunities through LMS
- Employee assistance program (EAP)
- Employee recognition events
- Employee performance incentives/rewards
EEO Statement
EOE/M/F/D/V