GSOC Operator - Night Shift

Control Risks; Los Angeles (CA); Hybrid; USD 65,000 - 71,000; Full time

Benefits offered by this job

Medical benefits

Prescription benefits

FSA

Dental benefits

Vision benefits

Life and AD&D

Voluntary Life and AD&D

Disability benefits

Voluntary benefits

401 (K) retirement

Nationwide pet insurance

Employee assistance program

Job summary

Control Risks is seeking dedicated GSOC Operators to support a global technology client in Los Angeles. The role covers 24/7/365 operations on a 5x8 schedule, with weekends and holidays required.

You will monitor CCTV, access control, and alarm systems to detect threats and coordinate real-time responses. The ideal candidate has 0+ years in GSOC or security operations and an Associate or Bachelor degree in related fields.

Qualifications

• 0+ years of GSOC or security operations experience.
• Associate or bachelor’s degree in history, political science, criminal justice, or related field preferred.
• Working knowledge of security systems and incident response protocols.
• Ability to work overnight shifts, weekends and holidays as needed.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor CCTV, access control, and alarm systems to detect threats.
• Assess incidents in real time and coordinate responses with stakeholders.
• Document all incidents with actions and outcomes for reference.
• Support the execution of security protocols and procedures.
• Engage in regular training on security trends, technologies, and procedures.
• Collaborate with cross-functional teams to enhance security processes.

Skills

Alarm monitoring

CCTV

Access control

Incident response

Security software

Communication skills

Education

Associate degree

Bachelor's degree

Tools

Security systems

Incident reporting software

Job description

Control Risks is looking for dedicated GSOC Operators to join a strong GSOC program for a global technology company. The GSOC Operators will play an essential role in safeguarding our client’s onsite assets and employees by providing alarm monitoring capabilities.

The shift for this position is 23:00-07:00, either Sunday-Thursday or Tuesday-Saturday. This position will help cover 24/7/365 operations on a 5x8 shift schedule, and will require working weekends and holidays.

Role responsibilities include, but are not limited to:

• Monitor various security technologies, including CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly.
• Conduct real-time assessments of incidents and coordinate the appropriate response with internal and external stakeholders.
• Document all incidents thoroughly, including actions taken and the outcome, for future reference and analysis.
• Support the execution of security protocols and procedures as directed by leadership to maintain a safe environment.
• Engage in regular training to uphold knowledge of security trends, technologies, and procedures.
• Collaborate with cross-functional teams to enhance security processes and upgrade incident response strategies.
• 0+ years of experience in a GSOC, Security Operations, or similar role working in the technology sector.
• Associate’s degree or bachelor’s degree in history, Political Science, Criminal Justice, or related areas of study preferred.
• Working knowledge of security systems, incident response protocols, and emergency management.
• Demonstrated ability to handle high-pressure situations and make sound decisions under stress.
• Excellent communication skills, both written and verbal, with the ability to present information clearly.
• Strong analytical skills with the capacity to assess complex situations and manage multiple tasks simultaneously.
• Proficient in using security technology and software applications related to monitoring and reporting.
• Capability to work flexible hours, including overnight shifts, weekends, and holidays as needed.
• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The base salary range for this position is $65,000-71,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risksparticipatesin the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.