GSOC Operator

Securitas US Business Unit; Houston (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

We are seeking a highly motivated GSOC Operator to join Securitas in Houston, TX. This role requires handling multiple tasks in a fast-paced GSOC, maintaining accuracy and professionalism while monitoring and reporting security activity.

The ideal candidate is computer-savvy, experienced in security operations, and capable of clear communication via phone and radio. Applies to professionals with a strong attention to detail and situational awareness.

Qualifications

• Minimum 4+ years of experience in Security, Law Enforcement, or Corrections.
• Strong computer proficiency and ability to learn new systems quickly.
• Experience using surveillance cameras and monitoring software.
• Multitask and perform under pressure in GSOC environments.
• Strong written and verbal communication skills.
• Ability to speak on the phone and radio while documenting information.
• Critical thinking and decisive decision-making.
• High attention to detail and situational awareness.

Responsibilities

• Monitor security systems, including CCTV cameras and alarm systems, in real time.
• Identify, assess, and respond to security incidents and escalate as necessary.
• Communicate clearly via phone and radio with internal teams and external partners.
• Document and report incidents with accuracy and detail.
• Maintain situational awareness across multiple systems simultaneously.
• Follow established protocols and emergency response guidelines.
• Provide timely updates and reports to supervisors and stakeholders.
• Support GSOC operations with professionalism and urgency.

Skills

Multitasking under pressure

Clear verbal & written comms

Attention to detail

Situational awareness

Tools

CCTV surveillance systems

Alarm monitoring software

Job description

Global Security Operations Center (GSOC) Operator

Location: Houston, TX
Pay: $20+ DOE / $22+ (Military Experience)
Schedule:

Position Overview

We are seeking a highly motivated and detail-oriented GSOC Operator to join our team in Houston, TX. This role requires an individual who can effectively manage multiple tasks in a fast-paced Global Security Operations Center (GSOC) environment while maintaining a high level of accuracy and professionalism.

The ideal candidate is computer-savvy, experienced in security operations, and capable of communicating clearly via phone and radio while monitoring and reporting security-related activities.

Key Responsibilities

• Monitor security systems, including CCTV cameras and alarm systems, in real time
• Identify, assess, and respond to security incidents and escalate as necessary
• Communicate clearly and effectively via phone and radio with internal teams and external partners
• Document and report incidents with accuracy and attention to detail
• Maintain situational awareness across multiple systems simultaneously
• Follow established protocols, procedures, and emergency response guidelines
• Provide timely updates and reports to supervisors and stakeholders
• Support overall GSOC operations with a high level of professionalism and urgency

Qualifications & Requirements

• Experience:
  • Minimum 4+ years of experience in Security, Law Enforcement, or Corrections (preferred)
• Technical Skills:
  • Strong computer proficiency and ability to learn new systems quickly
  • Experience using surveillance cameras and monitoring software preferred
• Core Competencies:
  • Ability to multitask and perform under pressure in a high-expectation environment
  • Strong written and verbal communication skills
  • Ability to speak on the phone and radio while accurately documenting information
  • Critical thinking and decision-making abilities
  • High level of attention to detail and situational awareness

Work Environment

• Fast-paced GSOC setting requiring constant monitoring and communication
• High-performance expectations with multiple simultaneous responsibilities
• Collaborative team environment focused on safety and security

Preferred Qualifications

• Military experience (eligible for higher starting pay)
• Prior GSOC or security operations center experience
• Experience with incident reporting systems and dispatch tools

Compensation & Benefits

• Competitive hourly pay starting at $20+ DOE
• $22+ for candidates with military experience
• Opportunity to work in a professional, high-impact security environment

Security Guard / Securitas Security/ North Houston / TXDPS License # B00100

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”