GSOC Shift Lead: Incident Response & Security Ops

Security Industry Specialists; Alameda (CA); On-site; USD 64,000 - 78,000; Full time

Benefits offered by this job

Health, Dental, Vision

401k

Paid Time Off

Job summary

Security Industry Specialists in Alameda, CA is seeking a Shift Supervisor to lead the GSOC team on a full-time basis. You will coordinate daily operations, oversee GSOC Specialists and Operators, and serve as a liaison between management and frontline staff to ensure incident readiness and high-quality service.

The ideal candidate has 3–5 years in a corporate security or GSOC setting, strong analytical and communication skills, and the ability to handle stress and deadlines.

Qualifications

• 3–5 years of corporate security or GSOC experience.
• Strong analytical, critical thinking and problem solving.
• Ability to work under pressure and meet deadlines.
• Excellent communication and leadership skills.
• Must maintain required state guard certifications.

Responsibilities

• Lead day-to-day operations for the assigned shift.
• Oversee policies and procedures implementation.
• Maintain incident records and reports.
• Back-fill and support Watch Commander as needed.
• Monitor cameras, alarms, and dispatch calls.

Skills

Leadership experience

Analytical thinking

Strong communication

Team collaboration

Stress management

Policy adherence

Ambiguity handling

Education

State guard certification

Client certifications

Tools

Security systems familiarity

Access control technology

Job description

Security Industry Specialists in Alameda, CA is seeking a Shift Supervisor to lead the GSOC team on a full-time basis. You will coordinate daily operations, oversee GSOC Specialists and Operators, and serve as a liaison between management and frontline staff to ensure incident readiness and high-quality service.

The ideal candidate has 3–5 years in a corporate security or GSOC setting, strong analytical and communication skills, and the ability to handle stress and deadlines.