GSOC Operator — Critical Incident & Security Monitoring

Allied Universal; Saint Joseph (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Vacation days

Job summary

Allied Universal is seeking a GSOC Operator to monitor and safeguard client locations across industries such as Commercial Real Estate, Healthcare, Education, and Government.

Under supervision, you will analyze alarms, coordinate responses, and support safety initiatives with a range of tools and BI sources. Strong written reports and data analysis are essential for success in this role.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ for armed roles
• Possess a high school diploma or equivalent, or five years of verifiable experience
• Experience as a Dispatch Operator - prior GSOC experience preferred
• Minimum of two years military, law enforcement, government, or security experience preferred
• Proficiency with Microsoft Applications and ability to write reports; analyze data
• Background check required by federal, state, and local laws; criminal histories considered per law
• Licensing requirements may apply; driver's license required for driving positions

Responsibilities

• Provide customer service by carrying out safety and security procedures
• Respond to incidents and critical situations calmly
• Investigate alarms and coordinate security responses
• Assist employees with safety and security concerns
• Monitor travel safety and security of company personnel

Skills

Customer service

Alarm monitoring

Report writing

Data analysis

Incident response

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Allied Universal is seeking a GSOC Operator to monitor and safeguard client locations across industries such as Commercial Real Estate, Healthcare, Education, and Government.

Under supervision, you will analyze alarms, coordinate responses, and support safety initiatives with a range of tools and BI sources. Strong written reports and data analysis are essential for success in this role.