GSOC Security Operator — Night Shift, Career Growth

Allied Universal; South San Francisco (CA); On-site; USD 62,000 - 70,000; Full time

Benefits offered by this job

Smart tools

Career growth

Health benefits

Retirement plan

Perks program discounts

Job summary

Allied Universal, North America’s leading security and facility services company, is hiring a GSOC Operator to monitor and respond to incidents across client sites. You will work in a GSOC environment, coordinating with supervisors and using access control, alarm monitoring, and BI tools to safeguard people, property, and brand.

This is a full-time on-site role. Join a collaborative team with opportunities for training, career growth, and benefits as you support diverse industries including CRE,

Qualifications

• Minimum 2 years of security-related experience is required.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Background check and drug screen are required by law.

Responsibilities

• Provide customer service by carrying out safety and security procedures and emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Investigate alarms and respond by sending security patrols or alerting Fire/Police as needed.
• Assist company employees in safety and security concerns.
• Monitor travel safety and security of company employees.

Skills

Customer service

Security-related experience

Education

High school diploma or equivalent

Tools

Access control systems

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens.

The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

RESPONSIBILITIES:

Position Type: Full Time

Pay Rate: $30.00 / Hour

Job Schedule:

Day	Time
Mon	10:00 PM - 06:00 AM
Tue	10:00 PM - 06:00 AM
Wed	10:00 PM - 06:00 AM
Thur	10:00 PM - 06:00 AM
Sun	10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
• Assist company employees in all concerns that pertain to safety and security
• Monitor travel safety and security of company’s employees

Minimum Requirements:

• Possess at least 2 years of security-related experience.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.