GSOC Operations Lead: Security Shift Supervisor

Alliedbarton Security Services; Goodyear (AZ); On-site; USD 28,000 - 33,000; Full time

Job summary

Allied Universal is hiring a Global Security Operations Center (GSOC) Shift Lead to support the GSOC/GSOC operations for a high-profile client. The role focuses on incident recognition, emergency response, product security, and physical security, coordinating with internal teams and stakeholders to ensure timely analysis and action.

Pay rate is $22.00 per hour. This is a full-time on-site position based in Goodyear, AZ, with a focus on leadership, training, SOP enforcement, and continuous

Qualifications

• Minimum 2 years of technical writing experience.
• Minimum 2 years of verifiable security experience.
• Minimum 2 years of verifiable Global Security Operation Center experience.
• Experience using CCURE and other surveillance tools (e.g., Genetec).
• Military or law enforcement background is a plus.
• Bachelor’s Degree or higher in Emergency Management, Communications, IT, or related field.

Responsibilities

• Oversee day to day operations within the GSOC, ensuring all procedures and protocols are followed.
• Manage and coordinate the activities of the GSOC team during the shift, including monitoring security systems, handling incidents, and responding to emergencies.
• Update the GSOC Operator schedule; ensure coverage for all openings and callout; notify the Account Manager if there are any open posts that cannot be covered.
• Ensure all GSOC activities comply with local, national, and international laws and client regulations.
• Conduct regular audits and assessments to identify area of improvement.
• Assist in the development, implementation, and enforcement of SOPs for the GSOC to ensure consistent and effective operations; review and notify managers when changes needed reflecting new threats.

Skills

Technical writing

GSOC experience

Executive communication

Microsoft Office

Education

Bachelor’s degree or higher in Emergency Management/Criminal Justice/related field

High school diploma or equivalent

Tools

CCURE

Genetec

Job description

Allied Universal is hiring a Global Security Operations Center (GSOC) Shift Lead to support the GSOC/GSOC operations for a high-profile client. The role focuses on incident recognition, emergency response, product security, and physical security, coordinating with internal teams and stakeholders to ensure timely analysis and action.

Pay rate is $22.00 per hour. This is a full-time on-site position based in Goodyear, AZ, with a focus on leadership, training, SOP enforcement, and continuous