GSOC Operations Lead: Shift Supervisor

Allied Universal; Goodyear (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Eight holidays

Vacation time

Job summary

Allied Universal is hiring a Global Security Operations Center (GSOC) Shift Lead to oversee day-to-day operations and coordinate the GSOC team during shifts in Goodyear, Arizona. The role emphasizes incident recognition, emergency response, and collaboration with internal stakeholders to ensure security and client compliance.

The position requires a minimum of two years in technical writing, security, and GSOC experience, plus familiarity with CCURE and surveillance tools.

Qualifications

• High school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Minimum of two (2) years of technical writing experience.
• Minimum of two (2) years of verifiable security experience.
• Minimum of two (2) years of verifiable Global Security Operation Center experience.

Responsibilities

• Oversee day to day operations within the GSOC, ensuring all procedures and protocols are followed.
• Manage and coordinate the activities of the GSOC team during the shift, including monitoring security systems, handling incidents, and responding to emergencies.
• Update the GSOC Operator schedule; ensure coverage for all openings and callout; notify the Account Manager if there are any open posts that cannot be covered.
• Ensure all GSOC activities comply with local, national, and international laws and client regulations.
• Conduct regular audits and assessments to identify area of improvement.
• Assist in the development, implementation, and enforcement of SOPs for the GSOC to ensure consistent and effective operations.

Skills

Technical writing

Security operations

Executive communication

CCURE

Genetic surveillance tools

Microsoft Office

Education

Bachelor's Degree

Tools

CCURE

Genetic

Job description

Allied Universal is hiring a Global Security Operations Center (GSOC) Shift Lead to oversee day-to-day operations and coordinate the GSOC team during shifts in Goodyear, Arizona. The role emphasizes incident recognition, emergency response, and collaboration with internal stakeholders to ensure security and client compliance.

The position requires a minimum of two years in technical writing, security, and GSOC experience, plus familiarity with CCURE and surveillance tools.