Growth Strategy & Operations Leader

Airwallex; United States; On-site; USD 140,000 - 210,000; Full time

Job summary

Airwallex in San Francisco seeks an experienced Growth Operations leader to own the end-to-end funnel analytics, KPI frameworks, dashboards, and automation across product and marketing initiatives.

You will partner with Growth, Product, Marketing, Data, Engineering, and regional teams to scale proven initiatives and improve the customer journey from acquisition through activation, retention, and expansion.

Qualifications

• 6+ years of experience in Growth, Growth Strategy & Growth Operations, Product Growth, Product Analytics, Revenue Operations, Business Operations, or a related field.
• Demonstrated experience owning growth strategy and operations across complex, cross-functional initiatives.
• Proven experience building and operating funnel analytics, KPI frameworks, dashboards, experimentation programs, or performance-reporting systems.
• Strong analytical and problem-solving skills across customer, product, campaign, payment, and business-performance data.
• Demonstrated experience translating analysis and strategic priorities into operating processes, measurable outcomes, and scalable execution.
• Excellent written and verbal communication skills, including the ability to synthesize complex findings and present clear recommendations to senior stakeholders.

Responsibilities

• Own end-to-end funnel and customer journey analytics across payment and product-adoption funnels.
• Build scalable growth operating systems, including KPI frameworks, dashboards, experiment repositories, tracking standards, QA processes, and performance reviews.
• Partner with Growth, Product, Marketing, Data, Engineering, Sales, Finance, Legal, Risk, Compliance, and regional teams to prioritize opportunities and scale successful initiatives.
• Improve CRM, marketing automation, customer data, reporting, and analytics processes through automation and responsible use of AI.
• Establish reliable campaign and experiment measurement practices, including attribution requirements, control or holdout methodologies, success criteria, readouts, and documentation.
• Translate ambiguous growth priorities into clear execution, measurable outcomes, and repeatable systems.

Skills

Growth analytics

Cross-functional collaboration

KPI frameworks

Dashboards

SQL

Data storytelling

Tools

Looker

Tableau

Hex

Amplitude

Mixpanel

Snowflake

dbt

Job description

Airwallex in San Francisco seeks an experienced Growth Operations leader to own the end-to-end funnel analytics, KPI frameworks, dashboards, and automation across product and marketing initiatives.

You will partner with Growth, Product, Marketing, Data, Engineering, and regional teams to scale proven initiatives and improve the customer journey from acquisition through activation, retention, and expansion.