Growth & Solutions Partner — Digital CX Sales

New York Technology Partners; Seattle (WA); On-site; USD 140,000 - 200,000; Full time

Job summary

New York Technology Partners, a premier agency within a leading global IT services and consulting firm, seeks a hands-on Partner to lead the Customer Success team. This growth-focused role emphasizes sales, business development and solutioning over delivery, with accountability for revenue expansion.

You’ll collaborate with Client Partners on named technology accounts, manage CMOs and senior executives, sell digital and marketing services, and shape client strategies to maximize value and

Qualifications

• Experience in digital transformation and customer experience within consulting or agency settings.
• Proven track record selling large-scale transformation initiatives involving CMS, MarTech, CRM, and AI-driven personalization.
• Strong B2B and commercial marketing background with enterprise software understanding.
• Proven relationships with CMOs, CDOs, and other senior executives.
• Comfort working toward sales goals and owning opportunities end to end.

Responsibilities

• Grow existing accounts by identifying new opportunities, building pipeline, and driving revenue against targets
• Advise CMOs, CDOs, and digital leaders on customer experience, digital marketing, commerce, and self-service strategy
• Understand client challenges and shape solutions that align with their business objectives
• Bring together the right mix of digital offerings to help clients meet their goals
• Work cross-functionally with client marketing, engineering, and product teams to analyze data, identify trends, and define strategic initiatives
• Partner with service leads across the firm to own the narrative and outcomes for each client
• Lead business development efforts and foster collaboration across internal and external stakeholders
• Support industry analyst briefings that advance the firm’s market leadership
• Share best practices and lessons learned with peers across the organization

Skills

Digital transformation

Customer experience

Digital marketing

Sales & business development

Solutioning

Relationship management

C-suite engagement

Growth mindset

Tools

CMS

MarTech

CRM

Commerce platforms

AI platforms

Job description

New York Technology Partners, a premier agency within a leading global IT services and consulting firm, seeks a hands-on Partner to lead the Customer Success team. This growth-focused role emphasizes sales, business development and solutioning over delivery, with accountability for revenue expansion.

You’ll collaborate with Client Partners on named technology accounts, manage CMOs and senior executives, sell digital and marketing services, and shape client strategies to maximize value and