Growth SDR for MSPs - Hybrid, Mentorship, Path to AE

The 20 MSP; Plano (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Mentorship from SVP of Sales

Hybrid work in Plano

Internal progression to AE

Job summary

The 20 MSP is hiring a Sales Development Representative to build the pipeline that powers our growth. Youll work closely with our AE team and SVP of Sales to develop targeted outreach strategies, follow up on events and conferences with precision, and move qualified MSP prospects from interested to ready-to-buy.

The right person understands the MSP space or is hungry to learn it fast, staying organized and energized by the front end of the sale.

Qualifications

• 1–3 years in a sales development, inside sales, or business development role.
• Experience in the MSP, IT services, or technology channel.
• Proven ability to generate qualified pipeline through outbound prospecting (email, phone, LinkedIn).
• Strong written and verbal communication skills; you can craft outreach that gets opened and responded to.
• Organized and detail-oriented; you track everything and follow up on everything.

Responsibilities

• Conduct targeted outbound prospecting via phone, email, LinkedIn, and other channels to generate qualified leads for the AE team.
• Own post-event and post-conference follow-up — turn booth conversations into booked Growth Consults.
• Research and qualify MSP prospects using The 20's ICP criteria.
• Book and confirm Growth Consult calls between qualified prospects and Channel AEs.
• Maintain accurate records of all prospecting activity, outreach, and outcomes in HubSpot CRM.
• Collaborate with the AE team to develop personalized outreach sequences for targeted lists.
• Support pipeline hygiene — re-engage stalled leads and flag timing-based reactivation opportunities.
• Participate in regular team syncs to stay sharp on messaging and ICP updates.
• Track and report weekly on meetings booked, event follow-up conversion rates, and pipeline contribution.

Skills

Outbound prospecting

CRM (HubSpot)

Effective communication

Organization

Tools

HubSpot CRM

Job description

The 20 MSP is hiring a Sales Development Representative to build the pipeline that powers our growth. Youll work closely with our AE team and SVP of Sales to develop targeted outreach strategies, follow up on events and conferences with precision, and move qualified MSP prospects from interested to ready-to-buy.

The right person understands the MSP space or is hungry to learn it fast, staying organized and energized by the front end of the sale.