Growth SDR - Build Relationships & Grow Accounts

A.M. Leonard; Piqua (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

HDHP

HSA contributions

Health clinic

Telemedicine

Life insurance

Disability insurance

401k with matching

Paid time off

Vacation

Gym access

Product discounts

Job summary

A.M. Leonard is seeking a Sales Development Representative to connect with existing customers, understand their needs, and grow relationships into long-term business.

The SDR will contact customers who have previously purchased, ask questions, and guide them toward products and solutions that fit their needs. The role emphasizes relationship-building over scripted calls, with a focus on learning about customers, asking insightful questions, and delivering value.

Qualifications

• Strong communication and listening skills.
• Comfortable making outbound calls with confidence.
• Ability to build relationships and understand customer needs.

Responsibilities

• Reach out to existing customers by phone and email to build relationships.
• Learn about the customer's business and current purchasing habits.
• Ask questions to uncover opportunities for additional products or services.
• Follow up after initial purchase to encourage repeat business.
• Review purchase history to identify opportunities and recommend products.
• Maintain accurate CRM notes and follow-up information.
• Identify customers with potential for larger accounts and collaborate with the Account Manager.

Skills

Communication

Outbound calls

Relationship building

Teamwork

Organizational skills

Job description

A.M. Leonard is seeking a Sales Development Representative to connect with existing customers, understand their needs, and grow relationships into long-term business.

The SDR will contact customers who have previously purchased, ask questions, and guide them toward products and solutions that fit their needs. The role emphasizes relationship-building over scripted calls, with a focus on learning about customers, asking insightful questions, and delivering value.