Growth Programs Lead: Own Strategy to Scale

Scale; New York (NY); On-site; USD 181,000 - 226,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Retirement benefits

Learning and development stipend

Paid time off

Job summary

Scale is seeking a Growth Program Manager in New York to own end-to-end growth programs, leveraging AI workflows and automation. You will drive pipeline, conversion, and retention while building and leading high-impact teams across sourcing, outreach, screening, and onboarding.

Strong data skills and ownership mindset are essential. You will collaborate with growth, operations, and vendors to align priorities and scale initiatives.

Qualifications

• 4 years of experience in program operations, growth, recruiting or workforce operations, strategy and operations, or a similar role.
• End-to-end program ownership with accountability when issues arise.
• Ability to switch between big-picture thinking and detailed planning.
• Experience building and managing distributed or contractor-based teams.
• Strong prioritization skills when workload exceeds time.
• Data-driven with ability to analyze funnels in SQL or Python.
• Experience building AI-powered workflows and using tools like ChatGPT, etc.

Responsibilities

• Set the strategy for programs: goals, levers, investments.
• Own end-to-end execution and outcomes like pipeline, conversion, time-to-productive, retention.
• Build and lead teams for programs with clear expectations and performance standards.
• Develop sustainable expert pipelines through targeted outreach and new channels.
• Create AI workflows and automations to replace manual work in sourcing, outreach, screening, onboarding, and reporting.
• Stand up reporting to show program performance, gaps, and actions.
• Run experiments on targeting, messaging, channels, processes, and tooling; convert successful ones into playbooks.
• Collaborate with growth leads, operations, project teams, and vendors to align priorities.

Skills

Program management

Growth strategy

Data-driven decision making

SQL

Python

Leadership

Communication

Tools

LLM workflows

Automation tools

Lead generation tools

Job description

Scale is seeking a Growth Program Manager in New York to own end-to-end growth programs, leveraging AI workflows and automation. You will drive pipeline, conversion, and retention while building and leading high-impact teams across sourcing, outreach, screening, and onboarding.

Strong data skills and ownership mindset are essential. You will collaborate with growth, operations, and vendors to align priorities and scale initiatives.