Growth‑Oriented Warehouse Operations Lead

Iron Mountain Incorporated; Pennsylvania; On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Health and dental benefits

Paid time off

401(k) with company match

Employee stock purchase program

Tuition reimbursement

Job summary

Iron Mountain in Wind Gap, PA is seeking an Operations Team Lead to drive the daily logistics center. You will mentor a diverse team, oversee inbound and outbound shipments, optimize production schedules, and monitor performance to meet customer needs while upholding safety and quality.

This full-time role offers a Sunday-Wednesday schedule (4:30pm–3:00am) with a competitive hourly rate of $26–$27 and benefits including health, dental, PTO, 401(k), and growth opportunities.

Qualifications

• Experience in Warehouse Leadership: A minimum of 1-2 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.
• WMS Proficiency: Demonstrated experience in utilizing Warehouse Management Systems (WMS) to manage and optimize logistics operations.
• Strong Conflict Resolution Skills: Proven ability to effectively resolve workplace conflicts and expertly manage team dynamics.
• Data-Driven Mindset: Experience monitoring daily production goals and dynamically adjusting strategies to meet key performance indicators (KPIs).
• Physical Dexterity: Ability to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.

Responsibilities

• Mentor and Train Team Members: Provide comprehensive training, ongoing mentorship, and constructive performance feedback to a diverse team, ensuring high levels of productivity, efficiency, and adherence to safety and quality standards.
• Manage Operational Flow: Oversee the efficient management of incoming and outgoing shipments, meticulous organization of merchandise, and maintenance of accurate warehouse inventory.
• Optimize Production Schedules: Develop and implement effective production schedules, strategically allocating resources to ensure the timely completion of all job assignments.
• Monitor and Report Performance: Continuously track operational activities and prepare detailed reports for designated personnel to facilitate informed decision-making and continuous improvement.
• Foster Positive Employee Relations: Act as a key point of contact for team members, escalating issues to the Supervisor when necessary and actively promoting open and inclusive communication across all levels of the organization.

Skills

Leadership

Conflict resolution

Data-driven mindset

Physical stamina

Tools

WMS

Job description

Iron Mountain in Wind Gap, PA is seeking an Operations Team Lead to drive the daily logistics center. You will mentor a diverse team, oversee inbound and outbound shipments, optimize production schedules, and monitor performance to meet customer needs while upholding safety and quality.

This full-time role offers a Sunday-Wednesday schedule (4:30pm–3:00am) with a competitive hourly rate of $26–$27 and benefits including health, dental, PTO, 401(k), and growth opportunities.