Team Leader II - Growth Path in Fast-Car Wash

Express Wash Concepts LLC; Hamilton (WA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401k plan with company match

Unlimited Wash Club Membership

Paid vacation

Educational reimbursement

Uniforms provided

Training and development

Community involvement

Job summary

Express Wash Concepts LLC in Hamilton, OH is seeking a Team Leader to support site operations, deliver outstanding customer service, and drive sales growth. You’ll lead a small team, uphold quality standards, greet customers, promote the Unlimited Wash Club, and handle escalations with composure.

We offer clear growth paths from Team Leader to leadership roles, comprehensive training, a 401(k) match, and generous benefits including paid vacation and tuition reimbursement.

Qualifications

• High school diploma or equivalent or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.

Responsibilities

• Support the site's facility and operations as a Team Leader.
• Deliver outstanding customer service, drive sales growth, and uphold quality standards.
• Greet customers and educate them about the Unlimited Wash Club; engage with customers pre/post wash for satisfaction.
• Maintain quality assurance through Quality Control checks and lead the team to exceed service standards.
• Address customer escalations calmly and effectively; operate basic retail equipment and understand the wash process.

Skills

Customer service

Flexible hours

Education

High school diploma or equivalent

Job description

Express Wash Concepts LLC in Hamilton, OH is seeking a Team Leader to support site operations, deliver outstanding customer service, and drive sales growth. You’ll lead a small team, uphold quality standards, greet customers, promote the Unlimited Wash Club, and handle escalations with composure.

We offer clear growth paths from Team Leader to leadership roles, comprehensive training, a 401(k) match, and generous benefits including paid vacation and tuition reimbursement.