Team Leader: Growth & Customer Experience

Express Wash Concepts LLC; Ohio; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401k with company match up to 4%

Unlimited Wash Club Membership

Company-provided uniforms

Paid vacation

Educational reimbursement

Continuous training

Growth opportunities

Job summary

Express Wash Concepts LLC in Cincinnati, OH is seeking a Team Leader to support site operations and lead a fast-paced crew. You will help drive sales, ensure quality service, and greet customers with a professional, welcoming attitude.

This role offers opportunities to advance to higher leadership levels, with ongoing training, a 401k match, and paid vacation. A High school diploma and flexible weekend availability are desired.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsibilities

• Support the site's facility and operations responsibilities.
• Drive team performance to exceed service standards.
• Greet customers with strong first impressions and educate about the Unlimited Wash Club.
• Address customer escalations calmly and effectively.
• Perform related duties as required and assigned.

Skills

Leadership

Customer service

Sales

Team management

Education

High school diploma

Job description

Express Wash Concepts LLC in Cincinnati, OH is seeking a Team Leader to support site operations and lead a fast-paced crew. You will help drive sales, ensure quality service, and greet customers with a professional, welcoming attitude.

This role offers opportunities to advance to higher leadership levels, with ongoing training, a 401k match, and paid vacation. A High school diploma and flexible weekend availability are desired.