Growth-Oriented Relationship Banker II

Woodforest National Bank; Fort Dodge (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

ESOP

401(k) match

Medical coverage

Paid time away

Well-being program

Job summary

Woodforest National Bank is seeking a Banker in Plainfield, IN to act as a frontline ambassador and grow retail relationships by delivering exceptional service and proactive marketing of banking products. You’ll support customers with transactions, digital tools, and account openings while upholding Woodforest’s core values in a fast-paced branch.

The role emphasizes ownership, integrity, and community engagement, with opportunities for growth in a supportive, employee-owned environment and

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending appropriate banking solutions.
• Act with accountability in achieving individual sales goals through proactive conversations, referrals, and marketing outreach both inside and outside the branch.
• Demonstrate ownership in resolving customer inquiries at first contact and ensuring timely resolution.
• Maintain operational excellence through accurate transaction processing, account opening, and adherence to policies and regulatory requirements.
• Open and maintain deposit accounts and consumer loan products with accuracy and compliance.
• Follow branch security procedures and support additional retail branch duties as needed.

Skills

Retail sales

Customer service

Communication

Problem solving

Flexibility

Education

High School Diploma

Job description

Woodforest National Bank is seeking a Banker in Plainfield, IN to act as a frontline ambassador and grow retail relationships by delivering exceptional service and proactive marketing of banking products. You’ll support customers with transactions, digital tools, and account openings while upholding Woodforest’s core values in a fast-paced branch.

The role emphasizes ownership, integrity, and community engagement, with opportunities for growth in a supportive, employee-owned environment and