Relationship-Focused Retail Banker

Woodforest National Bank; La Porte (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Woodforest National Bank, located in Indiana-La Porte, seeks a Banker II to cultivate customer relationships and deliver the Woodforest Experience. You will advise on retail banking products, process transactions accurately, and support branch goals with proactive service.

Ideal candidates bring at least 2 years in retail sales or customer service, strong communication, and a willingness to coach and adapt in a fast-paced environment.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Demonstrated willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Deliver strong retail performance by identifying customer needs and recommending banking solutions.
• Provide dependable, efficient service in a fast-paced branch environment.
• Open and maintain deposit accounts and consumer loan products with accuracy and compliance.
• Support local community engagement and cross-sell opportunities.

Skills

Retail sales

Customer service

Communication

Problem-solving

Time management

Confidentiality

Coaching receptiveness

Education

High School Diploma or equivalent

Tools

Cisco Duo

Job description

Woodforest National Bank, located in Indiana-La Porte, seeks a Banker II to cultivate customer relationships and deliver the Woodforest Experience. You will advise on retail banking products, process transactions accurately, and support branch goals with proactive service.

Ideal candidates bring at least 2 years in retail sales or customer service, strong communication, and a willingness to coach and adapt in a fast-paced environment.