Community-Driven Banker: Growth & Service Focus

Woodforest National Bank; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Woodforest National Bank is seeking a Banker II to serve as a frontline ambassador, building and growing retail customer relationships through exceptional service and proactive marketing of banking products. The role emphasizes ownership, integrity, and community engagement within a fast-paced branch environment.

The position requires strong communication skills, the ability to handle multiple tasks, and a commitment to Woodforest’s core values.

Qualifications

• Minimum of 2 years of retail sales and/or customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending banking solutions.
• Demonstrate ownership in resolving customer inquiries at first contact and ensuring timely resolution.
• Deliver the Woodforest Experience with warm, personalized customer interactions daily.
• Comply with bank policies, security protocols and regulatory requirements.

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Banker II to serve as a frontline ambassador, building and growing retail customer relationships through exceptional service and proactive marketing of banking products. The role emphasizes ownership, integrity, and community engagement within a fast-paced branch environment.

The position requires strong communication skills, the ability to handle multiple tasks, and a commitment to Woodforest’s core values.