Growth-Oriented Relationship Banker

Valley Bank; Winter Park (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Valley Bank is seeking a Relationship Banker to drive growth by expanding existing client relationships and acquiring new ones through proactive sales and cross-selling. You will deliver outstanding customer service, educate clients on bank products, and promote online banking services.

Responsibilities include account openings, loan discussions, and building trust with customers while maintaining accuracy and compliance across operations.

Qualifications

• High School Diploma or GED required; prior customer service or cash handling experience preferred.
• Associates or Bachelors with accounting, business, finance, economics or related field preferred.

Responsibilities

• Drive branch growth by deepening existing customer relationships and acquiring new ones through sales, lead management, and cross selling.
• Deliver exceptional customer service aligned with the bank's mission and engage clients professionally and confidently.
• Maintain knowledge of bank products, educate customers, and cross-sell to meet financial needs.
• Present a confident demeanor to build trust and identify customer needs for appropriate financial solutions.
• Meet with clients to assess needs, open accounts, and discuss loan products; promote online and mobile banking.

Skills

Communication

Customer service

Analytical thinking

Decision making

Instruction interpretation

Retail banking

Detail orientation

Multi-project management

Computer skills

Education

High School Diploma or GED

Associates/Bachelors preferred

Tools

FIS/IBS

Job description

Valley Bank is seeking a Relationship Banker to drive growth by expanding existing client relationships and acquiring new ones through proactive sales and cross-selling. You will deliver outstanding customer service, educate clients on bank products, and promote online banking services.

Responsibilities include account openings, loan discussions, and building trust with customers while maintaining accuracy and compliance across operations.