Growth-Oriented Operations & Service Coordinator

Allied Handling & Equipment; Franklin (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

401k with up to 4% match

Opportunities for growth and advance

Job summary

Allied Handling & Equipment in Franklin, IN is seeking an Operations Coordinator for a full-time, on-site role. You will support scheduling, dispatching, order creation, and service-ticket management while coordinating with technicians, customers, and vendors to keep operations running smoothly.

The ideal candidate is organized, detail-oriented and enjoys improving processes in a fast-paced office environment; prior logistics or supply chain exposure is a plus and opportunities for growth are

Qualifications

• Strong operations management and analytical skills to streamline processes.
• Exceptional communication and customer service for professional client interactions.
• Proficiency in administrative tasks such as scheduling, documentation, and records management.
• Detail-oriented and accurate in a fast-paced environment.
• Proficiency with office software, including Microsoft Office Suite.
• Experience in logistics, supply chain, or related field is a plus.

Responsibilities

• Assist the Service Department with scheduling and dispatching.
• Answer incoming phone calls and help direct customer requests.
• Create and manage work orders and service tickets.
• Communicate with technicians, customers, and vendors.
• Help track parts, paperwork, and job progress.
• Support the Sales Team with administrative tasks as needed.
• Maintain organized records and documentation.
• Follow up with customers regarding service updates.
• Help improve office processes and workflow efficiency.

Skills

Operations Management

Analytical Skills

Communication & Customer Service

Administrative Tasks

Detail-oriented

Office Software

Logistics / Supply Chain

Education

Bachelors in Business Admin/Ops

Job description

Allied Handling & Equipment in Franklin, IN is seeking an Operations Coordinator for a full-time, on-site role. You will support scheduling, dispatching, order creation, and service-ticket management while coordinating with technicians, customers, and vendors to keep operations running smoothly.

The ideal candidate is organized, detail-oriented and enjoys improving processes in a fast-paced office environment; prior logistics or supply chain exposure is a plus and opportunities for growth are