Growth-Oriented Customer Success Manager (SaaS)

Tenable; Massachusetts; On-site; USD 45,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Employee stock purchase plan

Paid time off

Company-paid holidays

Job summary

Tenable is seeking a Customer Success professional in Massachusetts to renew and expand revenue within mid-size commercial accounts. You will manage client relationships, onboard customers, and drive adoption while maintaining high satisfaction.

Join Tenable to work with cross-functional teams, forecast revenue, and contribute to our growth in exposure management solutions. This role emphasizes proactive communication and strategic guidance for clients.

Qualifications

• BA/BS degree and 5+ years of sales experience focused on renewal or growing existing business.
• Experience selling On-Demand SaaS or subscription-based solutions.
• Strong understanding of products/services and ability to articulate their value to clients.
• Strong time management skills and ability to meet targets.
• Proven track record of achieving monthly/quarterly/annual targets.
• Excellent oral and written communication skills.

Responsibilities

• Renewal and expansion for existing Tenable customers in the mid-size Commercial segment.
• Forecast and achieve quarterly and annual revenue targets.
• Collaborate with Territory Managers and Sales Engineers to maintain client health and drive expansion opportunities.
• Onboard clients, drive adoption, and maintain client satisfaction through value-added communications and meetings.
• Identify expansion opportunities through in-depth conversations and relationships.

Skills

Communication skills

Time management

Sales experience

Education

BA/BS degree

Tools

Google Suite

Salesforce.com

Job description

Tenable is seeking a Customer Success professional in Massachusetts to renew and expand revenue within mid-size commercial accounts. You will manage client relationships, onboard customers, and drive adoption while maintaining high satisfaction.

Join Tenable to work with cross-functional teams, forecast revenue, and contribute to our growth in exposure management solutions. This role emphasizes proactive communication and strategic guidance for clients.