Remote Customer Success Manager: Renew & Expand SaaS

Tenable, Inc.; Columbia (MD); Hybrid; USD 4,569,000 - 6,115,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with company match

Employee Stock Purchase Plan

Employee referral program

Flexible spending accounts

EAP

Education assistance

Parental leave

PTO

Company-paid holidays

Health and wellness events

Community programs

Job summary

Tenable, Inc. is seeking a Customer Success professional to renew and expand revenue within a mid-size Commercial client base in a hybrid US role.

You will onboard clients, drive adoption, and partner with Territory Managers and Sales Engineers to grow opportunities. The ideal candidate has 5+ years in renewal or expansion sales of On-Demand/SaaS solutions, with a proven track record of meeting targets and strong communication skills.

Qualifications

• BA/BS degree and 5+ years of sales experience focused on renewal or growing existing business.
• Experience selling On-Demand, SaaS or subscription-based solutions.
• Ability to articulate value and overcome objections.
• Strong track record of achieving monthly/quarterly/annual targets.
• Excellent written and verbal communication in a fast-paced team environment.

Responsibilities

• Renew and expand revenue within assigned mid-size commercial client base.
• Onboard clients and drive adoption to maintain high satisfaction.
• Collaborate with Territory Managers and Sales Engineers to uncover expansion.
• Forecast and meet quarterly and annual revenue targets.
• Address client concerns to secure long-term relationships.

Skills

Sales experience

Renewal focus

Expansion selling

SaaS sales

Communication

Education

BA/BS degree

Tools

Google Suite

Salesforce.com

Job description

Tenable, Inc. is seeking a Customer Success professional to renew and expand revenue within a mid-size Commercial client base in a hybrid US role.

You will onboard clients, drive adoption, and partner with Territory Managers and Sales Engineers to grow opportunities. The ideal candidate has 5+ years in renewal or expansion sales of On-Demand/SaaS solutions, with a proven track record of meeting targets and strong communication skills.