Growth‑Oriented Associate Account Manager

ProPetro Energy Solutions; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

PROPWR in Houston, TX is seeking an Associate Account Manager to support the management and growth of assigned customer accounts. The role involves day-to-day customer support, invoicing, reporting, and cross-functional coordination with Operations and Marketing to drive service delivery and account profitability.

The ideal candidate has 3+ years in customer service or sales support, strong organizational skills, and proficiency with PowerBI, SQL, Excel, and Salesforce.

Qualifications

• Minimum 3 years of experience in customer service, account support, sales support, or administrative coordination
• Associate or Bachelor’s degree preferred; equivalent experience considered
• Experience in oil & gas, energy services, or related industry is a plus
• Strong organizational and time management skills with multitasking ability
• Excellent written and verbal communication with cross-functional collaboration
• Proficiency with Microsoft Office 365, PowerBI, SQL, Excel; CRM experience is a plus

Responsibilities

• Support management of assigned customer accounts and day-to-day needs
• Maintain relationships with customer contacts and ensure professional communication
• Coordinate with Operations and cross-functional teams to ensure timely service delivery
• Assist in identifying opportunities to expand services within existing accounts
• Support invoicing processes and prepare customer reports
• Assist with marketing campaigns, materials, and events
• Participate in trade shows and industry events, including logistics
• Develop tools and dashboards to support decision-making
• Assist with design and deployment of technical initiatives in the Commercial department
• Maintain account documentation and data integrity

Skills

Customer service

Account support

Sales support

Data analysis

Coding / software development

Education

Associate or Bachelor’s degree

Tools

PowerBI

SQL

Excel

Microsoft Office 365

Salesforce

Job description

PROPWR in Houston, TX is seeking an Associate Account Manager to support the management and growth of assigned customer accounts. The role involves day-to-day customer support, invoicing, reporting, and cross-functional coordination with Operations and Marketing to drive service delivery and account profitability.

The ideal candidate has 3+ years in customer service or sales support, strong organizational skills, and proficiency with PowerBI, SQL, Excel, and Salesforce.