Growth-Oriented Assistant Store Manager | Lead & Grow

Community Choice Financial Family of Brands; Decatur (GA); On-site; USD 42,981,000 - 57,308,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning modules for development

Cross-brand training opportunities

Educational reimbursement

Medical insurance options

401(k) with company match

Life and AD&D insurance

Discount marketplace access

Paid time off starting at 12 days

Job summary

Community Choice Financial Family of Brands is seeking an Assistant Store Manager at TitleMax in Dekalb, GA. You will support customers, lead store operations, and foster growth while driving risk management and accounts. A performance-driven, people-first environment offers training and advancement.

The role emphasizes leadership, customer service, and teamwork with opportunities across many brands nationwide.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service, sales, or retail experience.
• 3+ months of supervisory or leadership experience.
• Excellent verbal and written communication skills.
• Proficient with phones, POS, Microsoft Office and related systems.
• Must be 18+ years old; valid driver's license and auto insurance.
• Background check required; ability to work flexible schedules.

Responsibilities

• Maximize customer success by offering financial services that fit needs.
• Assess risk of transactions and process loan/pawn applications and check cashing.
• Execute daily call campaigns to market services and build business.
• Oversee account management and recovery processes with strong customer service.
• Maintain accurate customer data in the POS system.
• Coach and develop Customer Service Representatives when applicable.
• Comply with company policies, laws, and security procedures.
• Work a full-time in-person schedule, including weekends.

Skills

Customer service

Leadership experience

Communication skills

POS system

Microsoft Office

Driver's license

Education

High school diploma or equivalent

Tools

POS system

Job description

Community Choice Financial Family of Brands is seeking an Assistant Store Manager at TitleMax in Dekalb, GA. You will support customers, lead store operations, and foster growth while driving risk management and accounts. A performance-driven, people-first environment offers training and advancement.

The role emphasizes leadership, customer service, and teamwork with opportunities across many brands nationwide.