Assistant Store Manager - Fast Track to Leadership

Ccffamilyofbrands; Fayetteville (GA); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

On-the-job training

Learning management access

Cross-brand opportunities

Career advancement

Educational reimbursement

Health insurance

401(k) with company match

Life and AD&D insurance

Disability coverage

Discount marketplace access

Paid time off 12 days first year

Job summary

The Community Choice Financial® Family of Brands is hiring an Assistant Store Manager at TitleMax in Fayetteville, GA. You will support customers with financial services, lead a team, and drive in-store operations. A strong emphasis on leadership, compliance, and customer service underpins everyday duties.

Expect growth through cross-brand training across our eleven brands nationwide, with paid training and a clear path toward promotion. Weekend availability is required.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service, sales, or retail experience.
• Minimum 3 months of supervisory or leadership experience.
• Excellent verbal and written communication skills.
• Proficiency with phones, POS, and computer systems.

Responsibilities

• Maximize customer success by offering financial services that fit needs.
• Assess risk of financial transactions and process loan/pawn applications.
• Complete daily call campaigns to market services and build relationships.
• Oversee account management and recovery processes to prevent loss.
• Maintain customer information in POS with accuracy and integrity.
• Provide coaching to Customer Service Representatives to meet standards.
• Perform on-site duties, including store-related tasks and community events.
• Maintain security and opening/closing procedures, including vault and cash drawer.
• Ensure compliance with policies and laws; assist in audits and reporting.

Skills

Verbal communication

Written communication

POS system proficiency

Microsoft Office

Customer service experience

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

The Community Choice Financial® Family of Brands is hiring an Assistant Store Manager at TitleMax in Fayetteville, GA. You will support customers with financial services, lead a team, and drive in-store operations. A strong emphasis on leadership, compliance, and customer service underpins everyday duties.

Expect growth through cross-brand training across our eleven brands nationwide, with paid training and a clear path toward promotion. Weekend availability is required.