Growth-Focused Assistant Store Manager

Securespace-Management; Los Alamitos (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Work-life balance

Company culture

Bonus opportunity

Paid Time Off

401(k)

Medical benefits

50% Off Storage

Job summary

SecureSpace Management LLC is seeking an energetic Assistant Store Manager to support Store/Area/District Managers, boost rentals, oversee operations, and promote outstanding customer service at a SecureSpace Self-Storage facility.

This role involves flexible weekend scheduling, collaboration with teams, onsite property inspections, light maintenance, and occasional travel to nearby stores. Comprehensive benefits include paid time off, 401(k), medical coverage, and a generous employee discount.

Qualifications

• Minimum 1 year of experience in storage, retail, or hospitality.
• Strong use of the English language in verbal and written communication.
• Provides consistent support to the Store Manager and acts as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors; willing to travel occasionally to another location for scheduled shifts.
• Skilled in resolving conflicts and quickly addressing and resolving issues.

Responsibilities

• Surpass sales targets by promoting unit rentals, warranties, and moving supplies, and encouraging the acquisition of positive reviews.
• Guide new customers through the rental process, ensuring smooth and efficient transactions.
• Reach out to potential clients to confirm moving dates and ensure their storage units are ready and secure.
• Manage the accounts of past-due tenants and support the lien/auction process.
• Contribute to providing exceptional customer service, addressing needs effectively.
• Conduct daily property inspections to maintain security, cleanliness, and upkeep.
• Perform light gardening and maintenance tasks.
• Use power tools for general maintenance of property and grounds.
• Communicate updates to Store Manager and Leadership Team clearly and effectively.
• Be prepared to travel to other nearby locations for scheduled shifts.
• Show flexibility in scheduling, including weekend and holiday work.

Skills

Store experience

English proficiency

Customer service mindset

Conflict resolution

Teamwork

Maintenance awareness

Tools

MS Word

Excel

Job description

SecureSpace Management LLC is seeking an energetic Assistant Store Manager to support Store/Area/District Managers, boost rentals, oversee operations, and promote outstanding customer service at a SecureSpace Self-Storage facility.

This role involves flexible weekend scheduling, collaboration with teams, onsite property inspections, light maintenance, and occasional travel to nearby stores. Comprehensive benefits include paid time off, 401(k), medical coverage, and a generous employee discount.