Assistant Store Manager - Growth & Flexible Schedule

Securespace Self Storage; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

5-day work week schedule

Great company culture

Competitive starting pay + bonus

Paid time off

401(k) with employer match

Medical, Dental, Vision benefits

50% Off 10x15 Storage Unit

Job summary

SecureSpace Self Storage in Seattle is seeking an energetic Assistant Store Manager to support the Store Manager and leadership team, driving unit rentals and ensuring a positive customer experience across our urban locations.

This role emphasizes teamwork, flexible weekend scheduling, and growth opportunities as we open 30+ stores in 2026; retention bonus available after key milestones. Strong leadership and customer service skills are essential.

Qualifications

• Minimum 1 year of experience in storage, retail, or hospitality.
• Strong use of English language in verbal and written communication.
• Provides consistent support to the Store Manager and acts as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.
• Skilled in resolving conflicts and quickly addressing and resolving issues.

Responsibilities

• Supports the team in surpassing sales targets by promoting unit rentals, warranties, and moving supplies, and encouraging positive reviews.
• Helps guide new customers through the rental process, ensuring smooth transactions.
• Assists in reaching out to potential clients to confirm moving dates and ensure units are ready and secure.
• Aids in managing accounts of past-due tenants and processes lien/auction paperwork.
• Conducts daily property inspections to maintain security, cleanliness, and upkeep.
• Performs light gardening and uses power tools for maintenance.
• Communicates updates and recommendations clearly to Store Manager and Leadership Team.
• Occasionally travel to nearby locations to assist with scheduled shifts.
• Weekend and holiday availability as needed.

Skills

Storage experience

Customer service

English proficiency

Conflict resolution

Maintenance awareness

Travel flexibility

Tools

MS Word

MS Excel

Job description

SecureSpace Self Storage in Seattle is seeking an energetic Assistant Store Manager to support the Store Manager and leadership team, driving unit rentals and ensuring a positive customer experience across our urban locations.

This role emphasizes teamwork, flexible weekend scheduling, and growth opportunities as we open 30+ stores in 2026; retention bonus available after key milestones. Strong leadership and customer service skills are essential.