Growth-Oriented Assistant Store Manager | Flexible Hours & Bonus

Securespace Self Storage; Homestead (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

5-day work week

Career growth opportunities

Competitive starting pay + bonus

Paid Time Off

401(k) with match

Medical, Dental, Vision

Storage unit discount

Job summary

SecureSpace Self Storage is seeking an Assistant Store Manager to support Store Manager and regional leadership. You will help drive sales, enhance customer experience, manage vendor relationships, and oversee daily operations.

This role requires at least one year in storage/retail/hospitality, strong English communication, proficiency with Word and Excel, and a readiness to travel to nearby locations. Weekend work and flexible scheduling are common.

Qualifications

• Minimum (1) year of experience in storage, retail, or hospitality.
• Strong use of the English language in verbal and written communication.
• Provides consistent support to the Store Manager and acts as a backup in their absence.
• Customer service mindset.
• Proficient in Microsoft Word and Excel.
• Identifies potential maintenance, safety, and fire issues.
• Operates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.
• Skilled in resolving conflicts and quickly addressing and resolving issues.

Responsibilities

• Supports the team in surpassing sales targets by promoting unit rentals, warranties, and moving supplies, and encouraging positive reviews.
• Helps guide new customers through the rental process, ensuring smooth transactions.
• Assists in confirming moving dates and ensuring units are ready and secure.
• Aids in managing accounts of past-due tenants and processing lien/auction paperwork.
• Contributes to exceptional customer service and addresses client needs effectively.
• Conducts daily property inspections to maintain security and upkeep, including locks and cleanliness.
• Performs light gardening, maintenance tasks, and uses basic power tools.
• Uses cleaning and maintenance chemicals to maintain aesthetics.
• Communicates updates and results to Store Manager and Leadership Team.
• Occasionally travels to nearby locations for scheduled shifts; weekend/holiday work may be required.

Skills

Customer service mindset

English fluency

Conflict resolution

Team collaboration

Tools

Microsoft Word

Excel

Job description

SecureSpace Self Storage is seeking an Assistant Store Manager to support Store Manager and regional leadership. You will help drive sales, enhance customer experience, manage vendor relationships, and oversee daily operations.

This role requires at least one year in storage/retail/hospitality, strong English communication, proficiency with Word and Excel, and a readiness to travel to nearby locations. Weekend work and flexible scheduling are common.