Growth-Oriented Account Manager: Sales & Service

Rent A Center; Rantoul (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life & disability insurance

Paid time off

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts and deliver exceptional customer service. You will drive sales, conduct early-stage collections, and coordinate deliveries and pickups while maintaining showroom standards and safety guidelines.

The role emphasizes building strong customer relationships, promoting products, and ensuring account health with 1–6 day past-due collections. Must be 18+, have a valid license, and a HS diploma.

Qualifications

• High school diploma or equivalent is required.
• At least 18 years of age.
• Valid driver’s license with a good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Complete scheduled routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Sales

Communication

Relationship building

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts and deliver exceptional customer service. You will drive sales, conduct early-stage collections, and coordinate deliveries and pickups while maintaining showroom standards and safety guidelines.

The role emphasizes building strong customer relationships, promoting products, and ensuring account health with 1–6 day past-due collections. Must be 18+, have a valid license, and a HS diploma.