Growth-Oriented Account Manager | Weekly Pay & Benefits

Rent-A-Center; Philadelphia (Philadelphia County); On-site; USD 52,150,000 - 53,583,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

FSA/HSA

Job summary

Rent-A-Center is seeking a dedicated Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive sales growth. You will conduct early-stage collections, manage deliveries and pickups, and maintain showroom standards.

The role emphasizes strong communication, a valid driver’s license, and the ability to lift and transport merchandise as part of daily duties. This is a full-time, on-site position with opportunities for advancement.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills required.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Valid driver’s license

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a dedicated Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, and drive sales growth. You will conduct early-stage collections, manage deliveries and pickups, and maintain showroom standards.

The role emphasizes strong communication, a valid driver’s license, and the ability to lift and transport merchandise as part of daily duties. This is a full-time, on-site position with opportunities for advancement.