Account Growth & Service Specialist

Rent-A-Center; Waynesburg (Greene County); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical/dental/vision insurance

401(k) with company match

Flexible Spending Accounts

Job summary

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional service, and drive account performance. You will handle deliveries and pickups, maintain showroom standards, and contribute to sales growth through strong customer relationships.

This full-time role requires a high school diploma, a valid driver’s license, and excellent communication. You will perform early-stage collections and support the company’s safety and operations across stores and

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Sales

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional service, and drive account performance. You will handle deliveries and pickups, maintain showroom standards, and contribute to sales growth through strong customer relationships.

This full-time role requires a high school diploma, a valid driver’s license, and excellent communication. You will perform early-stage collections and support the company’s safety and operations across stores and