Growth‑Oriented Account Manager — In‑Home Service

Rent-A-Center; Omaha (NE); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

401(k) with company match

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Job summary

Rent-A-Center is hiring an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance. This role involves handling deliveries and pickups, building strong customer relationships, and supporting sales growth while upholding RAC's mission and values.

Minimum qualifications include a high school diploma or equivalent, 18 years of age, a valid driver’s license with a clean driving record, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• 18 years of age or older.
• Valid driver’s license with clean driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring an Account Manager to oversee rental accounts, deliver exceptional customer service, and drive account performance. This role involves handling deliveries and pickups, building strong customer relationships, and supporting sales growth while upholding RAC's mission and values.

Minimum qualifications include a high school diploma or equivalent, 18 years of age, a valid driver’s license with a clean driving record, and strong communication skills.