Account Growth & Service Lead

Rent A Center; North Lebanon Township (PA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & total

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center is seeking an Account Manager to handle a portfolio of rental accounts, delivering standout customer service and driving account performance. You will manage deliveries and pickups, build strong customer relationships, and contribute to sales growth while adhering to RAC values.

The role requires a high school diploma or equivalent, 18+ years of age, a valid driver's license, and solid communication skills. Full-time, on-site with weekly pay and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Sales

Driving

Teamwork

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to handle a portfolio of rental accounts, delivering standout customer service and driving account performance. You will manage deliveries and pickups, build strong customer relationships, and contribute to sales growth while adhering to RAC values.

The role requires a high school diploma or equivalent, 18+ years of age, a valid driver's license, and solid communication skills. Full-time, on-site with weekly pay and comprehensive benefits.