Growth-Oriented Account Manager | Customer Success

Wallace Management Company LLC; Jackson (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Monthly bonus

Job summary

Wallace Management Company LLC is seeking an Account Manager to deliver friendly customer service and support loan processes. The role involves handling in-person or phone inquiries, preparing loan documents, and maintaining positive client relationships.

This full-time position is located in El Reno, OK and offers benefits including health insurance, 401(k) matching, paid holidays, vacation time, and monthly bonus opportunities.

Qualifications

• Customer service experience or ability to provide quick, friendly service.

Responsibilities

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business
• This position may require occasional travel.

Job description

Wallace Management Company LLC is seeking an Account Manager to deliver friendly customer service and support loan processes. The role involves handling in-person or phone inquiries, preparing loan documents, and maintaining positive client relationships.

This full-time position is located in El Reno, OK and offers benefits including health insurance, 401(k) matching, paid holidays, vacation time, and monthly bonus opportunities.