Account Manager – Customer Care & Loan Services

Wallace Management Company LLC; McAlester (OK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays and vacation time

Monthly bonus opportunities

Job summary

Wallace Finance is hiring an Account Manager to deliver outstanding customer service and manage loan-related tasks across multiple Oklahoma locations. The role involves handling inquiries, posting payments, and guiding customers through the loan process.

We offer competitive benefits, annual leave, and opportunities for monthly bonuses. This full-time position may require travel between Ada, Owasso and other nearby branches.

Qualifications

• Customer service experience is beneficial.
• Strong communication and interpersonal skills.
• Sales-oriented mindset with ability to build relationships.

Responsibilities

• Provide quick and friendly customer service in person or over the phone to assist with questions, or taking and posting loan payments.
• Prepare loan documents and manage the application process.
• Create and maintain positive customer relationships and keep customers informed about loan status.

Skills

Customer Service

Communication

Sales

Job description

Wallace Finance is hiring an Account Manager to deliver outstanding customer service and manage loan-related tasks across multiple Oklahoma locations. The role involves handling inquiries, posting payments, and guiding customers through the loan process.

We offer competitive benefits, annual leave, and opportunities for monthly bonuses. This full-time position may require travel between Ada, Owasso and other nearby branches.