Growth Ops Manager: CRM, Pipeline & Events

Vatn Systems; Bristol (RI); On-site; USD 100,000 - 150,000; Full time

Job summary

Vatn Systems is seeking a Growth Operations Manager to serve as the operational backbone of our Growth organization, spanning sales, marketing, and government relations. You will own CRM platforms (Salesforce, Pryzm), drive reports, dashboards, and pipeline discipline, and coordinate engagements from intake to proposal.

You will collaborate with engineering, finance, contracts, and leadership to maintain the product catalog, messaging, and event logistics, ensuring accurate data, budgets, and

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 3+ years of experience in business development operations, sales operations, or a comparable coordination-heavy role.
• Experience working with government submission portals such as SAM.gov, PIEE, and DSIP.
• Strong organizational and project management skills with the ability to juggle multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Proficiency with Salesforce, Confluence, Jira, Slack, and Microsoft Office/productivity tools.
• Strong Excel skills required to build dashboards for pipeline reporting and forecasting.
• Ability to travel up to 40%.
• U.S. Person status (required for compliance with ITAR/export control regulations).

Responsibilities

• Own and administer the company's CRM platforms, including data hygiene, user management, and workflow configuration.
• Generate and distribute regular sales and pipeline reports, dashboards, and forecasts for leadership and internal and external stakeholders
• Track opportunities through each stage of the pipeline and ensure timely, accurate updates from the Growth team
• Coordinate with engineering and finance to maintain and update the product catalog, pricing references, and configuration data
• Ensure customer facing materials reflect current product specifications, availability, and messaging
• Support the development and maintenance of customer-facing collateral, briefings, and capability statements
• Plan and coordinate participation in trade shows, conferences, demonstrations, and customer engagements
• Manage shipping and logistics for equipment, demo hardware, and materials to event and customer sites
• Schedule and organize internal and external meetings, customer visits, and BD reviews
• Develop, document, and continuously improve BD operational processes and SOPs
• Track performance metrics and KPIs, and support cadence for pipeline reviews and win/loss analysis
• Coordinate with marketing, contracts, program management, and executive leadership to facilitate sales team activity alignment with company mission
• Manage team budget tracking, travel coordination, and expense reconciliation as needed

Skills

Organizational skills

Project management

Communication

Salesforce proficiency

Education

Bachelor's degree or equivalent

Tools

Salesforce

Confluence

Jira

Slack

Microsoft Office

Job description

Vatn Systems is seeking a Growth Operations Manager to serve as the operational backbone of our Growth organization, spanning sales, marketing, and government relations. You will own CRM platforms (Salesforce, Pryzm), drive reports, dashboards, and pipeline discipline, and coordinate engagements from intake to proposal.

You will collaborate with engineering, finance, contracts, and leadership to maintain the product catalog, messaging, and event logistics, ensuring accurate data, budgets, and