Growth Operations Lead: CRM, Pipeline & Enablement

Vatn Systems; Bristol (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Vatn Systems seeks a Growth Operations Manager to serve as the backbone of our Growth organization, overseeing CRM, reporting, and cross-functional coordination across sales, marketing, and government relations in a defense tech environment.

The role reports to the Chief Growth Officer and drives process improvements, event logistics, and proposal support, balancing ownership with fast-paced execution expectations.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• 3+ years in business development operations, sales operations, or coordination-heavy roles.
• Experience with government submission portals such as SAM.gov, PIEE, and DSIP.
• Strong organizational and project management skills with ability to juggle priorities and deadlines.
• Excellent written and verbal communication skills.
• Proficiency with Salesforce, Confluence, Jira, Slack, and Microsoft Office/productivity tools.
• Strong Excel skills to build dashboards for pipeline reporting and forecasting.
• Ability to travel up to 40%.
• S. Person status (required for ITAR/export control regulations).

Responsibilities

• Own and administer CRM platforms (Salesforce, Pryzm), including data hygiene, user management, and workflow configuration.
• Generate and distribute sales and pipeline reports, dashboards, and forecasts for leadership and stakeholders.
• Track opportunities through pipeline stages and ensure timely updates from the Growth team.
• Coordinate with engineering and finance to maintain product catalog, pricing references, and configuration data.
• Ensure customer-facing materials reflect current product specs, availability, and messaging.
• Support development of customer-facing collateral, briefings, and capability statements.
• Plan and coordinate participation in trade shows, conferences, demonstrations, and customer engagements.
• Manage shipping and logistics for equipment, demo hardware, and materials to events and sites.
• Schedule and organize internal and external meetings, visits, and BD reviews.
• Develop, document, and improve BD operational processes; track KPIs and support cadence for reviews.

Skills

BD operations

Sales operations

Gov portals

Org skills

Written communication

Salesforce

Confluence

Jira

Slack

MS Office

Excel dashboards

Travel 40%

US Person status

Education

Bachelor's degree

Tools

Salesforce

Confluence

Jira

Slack

Microsoft Office

Job description

Vatn Systems seeks a Growth Operations Manager to serve as the backbone of our Growth organization, overseeing CRM, reporting, and cross-functional coordination across sales, marketing, and government relations in a defense tech environment.

The role reports to the Chief Growth Officer and drives process improvements, event logistics, and proposal support, balancing ownership with fast-paced execution expectations.