Growth Operations Analyst – Sales & Partnerships

Oscar Health

New York (NY)

On-site

USD 85,000 - 125,000

Full time

9 days ago

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Job summary

Oscar Health is seeking a Senior Analyst, Growth Operations to join the Growth Operations team to support and optimize Oscar’s sales channels and partnerships. You will report to the Manager, Sales Operations and lead onboarding for key distribution partners to enable selling and enrollment of Oscar products.

You will identify gaps in sales processes, develop recommendations to improve efficiency, handle complex escalations, and collaborate across Sales, Operations, and Marketing while

Qualifications

3+ years in operations or similar role with a team-based approach.
Experience with CRMs and sales operations solutions.
Experience in healthcare or insurance industries.
Experience using basic SQL queries to pull data from databases.

Responsibilities

Support and optimize Oscar’s sales channels and partnerships.
Manage implementations and onboarding for key distribution partners.
Identify gaps in sales processes and recommend efficiency improvements.
Provide advanced support on escalations and conduct root-cause analysis.
Act as SME for staff across Sales, Operations, and Marketing and contribute to cross-functional projects.
Monitor key operational metrics and inform management of trends and insights.
Ensure compliance with applicable laws and regulations.
Other duties as assigned.

Skills

SQL queries

Team-based work

Operations experience

Healthcare knowledge

Tools

Salesforce

Zendesk

Job description

You will identify gaps in sales processes, develop recommendations to improve efficiency, handle complex escalations, and collaborate across Sales, Operations, and Marketing while

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