Growth-Minded Relationship Banker

Valley Bank; Moonachie (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

CRA initiatives support

Job summary

Valley Bank is seeking a Banking Service Professional (Personal Banker) to support sales and service within the banking office. You will educate clients, analyze needs, and offer banking solutions while performing routine teller and platform transactions.

The role emphasizes growing customer relationships, delivering quality service, and maintaining product knowledge to meet financial goals. Community involvement and CRA support are included.

Qualifications

• Strong verbal and written communication; ability to explain products clearly.
• Excellent customer service skills with professionalism.
• Analytical, problem solving and decision-making abilities.
• Detail oriented with high accuracy and ability to multitask.
• Proficient computer skills and ability to learn banking systems.

Responsibilities

• Grow existing customer relationships and acquire new ones through sales and cross-selling.
• Provide exceptional customer service aligned with the bank's mission.
• Maintain knowledge of bank products and cross-sell to meet needs.
• Open new accounts and discuss/sell loan products to customers.
• Promote online and mobile banking capabilities.
• Support CRA initiatives and community events.
• Perform transactions accurately; balance cash drawer and use teller equipment.
• Assist Market Manager in coaching branch staff.

Skills

Communication

Customer service

Analytical thinking

Decision making

Attention to detail

Multitasking

Computer skills

Education

High school diploma or GED

Associates or Bachelor's degree in accounting, business, finance, economics or related field

FIS/IBS knowledge (Integrated Banking Solutions)

Tools

FIS/IBS (Integrated Banking Solutions)

Job description

Valley Bank is seeking a Banking Service Professional (Personal Banker) to support sales and service within the banking office. You will educate clients, analyze needs, and offer banking solutions while performing routine teller and platform transactions.

The role emphasizes growing customer relationships, delivering quality service, and maintaining product knowledge to meet financial goals. Community involvement and CRA support are included.