Growth-Focused Relationship Banker

Valley Bank; Paterson (NJ); On-site; USD 42,000 - 66,000; Full time

Job summary

Valley Bank is seeking a Banking Service Professional to support sales and service activities within the banking office. You will educate clients, recommend banking solutions, and perform teller and platform transactions while assisting the Market Manager in delivering quality service.

You will focus on growing relationships, cross-selling products, and maintaining compliance with bank procedures, CRA initiatives, and regulatory requirements, while delivering friendly, professional service to

Qualifications

• High School Diploma or GED and at least 1 year in customer service or cash handling.
• Associates or Bachelor’s degree preferred; knowledge of banking operations is a plus.

Responsibilities

• Grow existing customer relationships and acquire new ones through sales.
• Provide exceptional customer service aligned with the bank's mission.
• Educate clients and cross-sell bank products.
• Open new accounts (checking, savings, CDs, IRAs) and discuss loan products.
• Maintain cash drawer and operate teller equipment; ensure accuracy of transactions.
• Support CRA initiatives and compliance with regulatory requirements.

Skills

Communication skills

Customer service

Analytical thinking

Decision making

Multitasking

Computer literacy

Retail banking knowledge

Education

High School Diploma or GED

Associates or Bachelor's degree

Tools

FIS/IBS

Job description

Valley Bank is seeking a Banking Service Professional to support sales and service activities within the banking office. You will educate clients, recommend banking solutions, and perform teller and platform transactions while assisting the Market Manager in delivering quality service.

You will focus on growing relationships, cross-selling products, and maintaining compliance with bank procedures, CRA initiatives, and regulatory requirements, while delivering friendly, professional service to