Growth-Minded Front Desk & Client Care Associate

Daryl Rivera - State Farm Agent; Bensenville (IL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Flexible schedule

Opportunity for advancement

Bonus based on performance

Job summary

Daryl Rivera - State Farm Agent is seeking a Receptionist - Team Member to support day-to-day office operations and deliver friendly, professional service to clients in the local area. You will help schedule appointments, manage inquiries, and maintain customer records while contributing to a collaborative team environment.

Ideal candidates are organized, detail-oriented, and eager to learn about insurance products, with a positive, energetic approach and strong communication skills to help grow

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations and upselling opportunities.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage in conversations with customers to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Daryl Rivera - State Farm Agent is seeking a Receptionist - Team Member to support day-to-day office operations and deliver friendly, professional service to clients in the local area. You will help schedule appointments, manage inquiries, and maintain customer records while contributing to a collaborative team environment.

Ideal candidates are organized, detail-oriented, and eager to learn about insurance products, with a positive, energetic approach and strong communication skills to help grow