Growth-Minded Receptionist & Client Support Specialist

Daryl Gilliam - State Farm Agent; Farmington Hills (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Opportunity for advancement

Job summary

Daryl Gilliam - State Farm Agent in Farmington Hills, MI is seeking a motivated Receptionist to join a small, customer-focused team. You will greet clients, answer calls, schedule appointments, and help keep the office running smoothly with a positive, professional demeanor.

This role offers growth potential, exposure to insurance products, and collaborative training in a friendly environment that values initiative, reliability, and a commitment to helping people protect what matters most.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Communication skills

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

Daryl Gilliam - State Farm Agent in Farmington Hills, MI is seeking a motivated Receptionist to join a small, customer-focused team. You will greet clients, answer calls, schedule appointments, and help keep the office running smoothly with a positive, professional demeanor.

This role offers growth potential, exposure to insurance products, and collaborative training in a friendly environment that values initiative, reliability, and a commitment to helping people protect what matters most.